Operations Leadership Program (Early Career Professional)

Operations Leadership Program (Early Career Professional)

Why join Cigna?

Cigna's mission is to help the people we service improve their health well being and sense of security.

Are you the kind of person who wakes up in the morning wanting to help people? Are you working for a place that empowers people like you to advocate and stand up for their customers in every decision they make?

 

Here at Cigna, our customers are at the center of everything that we do. Every day, we strive to make our customers’ experiences easy, reliable, and personal in ways that are proactive and empathetic.

 

We are looking for people who are committed to helping themselves and others improve their health, well-being, and sense of security. We are on the search for talented individuals who have passion, experience, and motivation to make a different in the lives of customers.

 

Operations Leadership Program Description:

Cigna's Operations Leadership Program (OLP) provides early career candidates the opportunity to be directly involved with the ongoing operations of a Fortune 100 company and health care industry leader. The projects OLP associates oversee and the teams they manage have a direct impact on the health, well-being and sense of security of those Cigna serves.

 

The OLP is a rotational development program within Cigna's operational departments. The OLP develops high potential individuals to prepare them for roles with increasing scope and responsibility within the company. OLP associates complete rotations designed to provide cross-functional exposure to operations within different business units and geographical locations. Roles provide associates opportunities to become skilled in core competencies like customer focus, dealing with ambiguity, problem solving and organizational agility. Roles are available nationwide based on the business needs of our operational departments.  

 

Learning and Development:

As an associate in the program, you will participate in the following opportunities:

• A robust, multi-week training during your first summer providing an introduction to the industry, corporate structure, and company leaders.

• Formal training and development of management skills such as effective communication, conflict resolution, assessing talent, data analysis, and motivating others.

• Annual training with fellow associates to continually enhance your development.

• Cross Program Summit with networking and training opportunities with all of Cigna's Leadership and Development programs

 

Role Responsibilities:

Associates in the OLP fill a variety of positions throughout the organization, all of which allow you to make an impact on the operation and gain critical career experience. As an associate with the OLP, three rotations will be designed to give you exposure to corporate and business intelligence through project experience and people management roles.

 

While rotations are not identical, project experience roles typically involve being a contributor to project teams aimed at enhancing operational activities through strategizing new approaches or seeking efficiencies in current processes. People management roles usually consist of directly managing the day-to-day operations of a team, including setting team priorities, managing goals, hiring, onboarding, and focusing on staff development.

 

After the Program:

Armed with a broad view of Cigna's operations and key management experience, graduates of the OLP have the opportunity to rotate on to positions with more responsibility and higher management levels.

 

Qualifications:

- BA/BS in Business, Operations Management, Healthcare, Finance, or related field

- Willingness to relocate multiple times during the program, and ability to travel

- Demonstrated ability to effectively adapt to new situations and handle ambiguity

- Customer service experience with focus on meeting customer needs

- Demonstrated proficiency of interpersonal and communication skills

- Prior business exposure through internship/work experience

- Demonstrated leadership experience by driving results and/or leading change

- Self-motivated and ability to operate independently

- Excellent analytical and problem-solving capabilities

- Long term career goals in operations and/or management

- 3.0 GPA or better preferred

 

Cigna offers a competitive compensation and comprehensive benefits package including health and wellness benefits, 401k plan, and work/life balance programs, as well as opportunities for career growth and development.

 

Cigna is an Equal Opportunity Employer

 

Locations: Multiple US Locations

 

Application Link:

If you are interested in this position please go to www.cigna.com/careers and apply to

Job ID17008021.